Privacy Policy

Last modified: February 14, 2018, 11:30 AM

Cabo Tenders cares about the protection of your personal data. This privacy notice describes how we collect, use, store, and safeguard the information you provide when you use our website or contract our services, in accordance with applicable Mexican law on the protection of personal data held by private parties.

Responsible for the protection of your personal data

CABO TENDERS SERVICES, S.A. DE C.V., with address at Paseo de la Marina 1, Local 3, Col. Centro, Cabo San Lucas, B.C.S. CP 23450, is responsible for the use and protection of your personal data. For any matter related to this notice you may contact us through the channels published on this website.

For what purposes will we collect and use your personal data?

We will use the personal data we collect for the following purposes:

Primary purposes that give rise to our legal relationship and are necessary to provide our services:

To identify you and confirm your reservations or service requests.
To deliver tendering and related maritime services, including coordination with vessels, ports, and authorities as required.
To process payments, invoicing, and collections.
To provide customer support, respond to inquiries, and follow up on incidents.
To comply with legal, regulatory, and contractual obligations.

Secondary purposes that are not essential for the legal relationship but help us improve our service:

To send information about promotions, news, or surveys (where permitted).
To perform statistical analysis and service quality evaluations.

What personal data will we collect and use from you?

Depending on your interaction with us, we may collect:

Full name and job title or role (when applicable).
Email address and telephone numbers.
Postal or billing address.
Payment or billing information (for example, partial card data processed by our payment providers).
Information related to your service request, itinerary, or vessel.

Transfer of personal data

We may transfer your personal data to third parties only as necessary to fulfill the primary purposes described above, including payment processors, financial institutions, technology service providers, transportation or logistics partners, and authorities when required by law. Transfers will be carried out under the safeguards established by applicable law.

ARCO rights

You have the rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as to revoke consent you may have granted for specific uses of your data, where applicable. You may exercise these rights by submitting a written request to the contact information provided on this site, following the procedure and requirements set out by law.

Cookies and web beacons

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